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Patient Portal

Contact your provider and attend virtual appointments securely via the Patient Portal

Insurance

For uninsured individuals who are interested in obtaining insurance, please visit the website below:

Maryland Health Connection 

 

Community Behavioral Health currently accepts the following insurance carriers:

  • Aetna

  • Amerigroup

  • Blue Choice

  • Carefirst Blue Cross Blue Shield

  • Cigna

  • ClaimsBridge / Integra

  • ComPsych

  • Humana

  • Johns Hopkins EHP / John Hopkins Advantage Plan

  • Magellan

  • Maryland Physician Care

  • Medicare

  • Medicaid

  • NCPPO

  • Priority Partners

  • State of Maryland Medicaid/ Value Options

  • Tricare/Champus

  • United Behavioral Health

  • Value Options Commercial

    To continue services at CBH patients will have either be approved by their insurance for out of network services or will assume the cost of services (self-pay). Please contact us for more information. Certain conditions or restrictions may apply.

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Discrimination Policy

 

Community Behavioral Health does not discriminate against any person based on race, color, national origin, disability, sexual orientation, or age in admission, treatment, or participation in its programs, activities, or in employment. For further information about this policy, contact Administration.

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Understanding Levels of Care 

For care providers or patients, please click on this link to help understand the levels of care of mental / behavioral health available in Maryland. 

New Patient Registration

To expedite your enrollment, please be sure to have the following while registering:

  1.  Photo ID

  2. Active Insurance Card. If you do not have insurance, please indicate Self-Pay

  3. Completion of the consent for treatment, release, and History Questionnaire with your reason for requesting treatment.​​​

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IF APPLICABLE, PLEASE ENSURE YOU ALSO HAVE

  • Proof of guardianship or other medical decision-making ability for the patient.

  • Contact information for any other doctors, agencies (e.g. PRP, DJS, wraparound, etc.), or providers involved in your care to complete the Release of Information form.

  • ​Payment method for co-payments (if needed)​​​.

Once we have all the required information, we will contact you for an appointment.

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Click here for more detailed instructions on how to register online

PLEASE BE AWARE OF OUR CLINIC PRACTICES PRIOR TO REQUESTING ENROLLMENT:

Community Behavioral Health is a Joint Commission accredited mental health clinic that meets the standards and requirements of current best practices.

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PROCESS OF ENROLLMENT

  1. Complete an initial biopsychosocial evaluation with the therapist​

  2. Complete an initial psychiatric evaluation with a physician. The doctor may request:

    • Lab work (if not done in the last 3-12 months)

    • Additional neuropsychological testing

    • Outside records from previous mental health providers or others​

  3. Complete a treatment plan to outline your goals and objectives in care with a therapist​

  4. Schedule recurring appointments with a therapist and/or doctor if needed.

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BEST PRACTICES

Our therapists and doctors collaborate in all aspects of treatment planning which prevents us from offering medication-only services in line with evidence based practice for best outcomes.

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Community Behavioral Health's psychiatrists may continue previous treatments from outside providers or will make evidence-based treatment recommendations meeting current clinical practice guidelines.

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Our expert team will discuss with you if you're eligible for our Psychiatric Rehabilitation Program (PRP), Intensive Outpatient Program (IOP), Behavioral Health Home (BHH) or Targeted Case Management; we do not guarantee that you will see all of the mentioned providers in the first and consecutive appointments.

 

You may be asked for a urine and blood sample periodically and on the first day you attend the clinic, we reserve the right to offer a re-schedule if you're unable to be tested.

 

Please be aware if you are on benzodiazepines or other controlled substances that are clinically contraindicated for your condition, the team will work with you to ensure a safe taper to reduce your risk of dependence. Your treatment team is not obligated to continue a medicine they determine to be a risk to your health.


DISCHARGE POLICY

Consecutive missed appointments with either a therapist and/or doctor without prior notice will eventually lead to patient discharge.

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Violation of clinic policy such as inappropriate comments or behavior made by a patient or a patient's relative to any staff, threats, or destruction of property can lead to immediate discharge.

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